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WHAT YOU NEED TO KNOW

Do you have any questions about our services and products? Hopefully you will find the answers right here on our FAQ page. If you have a question that isn’t answered here, feel free to contact us for additional information.

Do you offer Dine-in, Take-out, and Delivery?

We welcome you to stay and eat at our location, we love catching up with all our amazing guests! All of our food can also be prepared to go. You can always skip the lines and order online too! We deliver as well, yes dreams to come true! There’s a minimum of $15 order and a 3-mile radius. We look forward to bring happiness at your doorstep 🙂


How hot is that ginormous Piccolo personalized oven?

Our custom Woodstone oven delivers up to 1000 degrees of a massive 39 square feet. A 60-inch wide doorway allows spectacular views of the live fire and cooking chamber of your yummy culinary creations – no conveyer belts here! The oven also features an underfloor infrared burner to maintain floor temperatures even during the heaviest production cycles, when the entire cooking surface is covered with pizza. The secret to the oven is the stone. The single-piece floor and dome of the oven are made from specially formulated high-temperature refractory ceramic and the unique construction method and materials produce a deep heat sink (storage) effect that guarantees floor temperature. This ensures consistent cooking zones and consistent product throughout the day. We know this is the world’s best pizza oven, but can it do more than pizzas? Absolutely! Regardless of the cooking application — searing/sautéing, roasting, baking pizza — it can all be done at the same time in the same oven, holding in moisture and giving your creations a wonderful color and texture.


Do we offer Gluten Free options?

Absolutely! Our pizza and pasta both come in gluten free. You can choose any of our signature items with gluten free substitutes or be creative and build your own! Please be aware that our staff work with wheat-based flour and pizza dough all day long. If you are celiac or highly sensitive to gluten, we encourage you to carefully consider your dining choices. We use the same oven and pasta cooker for both gluten-free and non gluten free options.There is a good chance of some cross-contact in our restaurants. If you would like us to change our gloves or use a separate pizza cutter, we would be happy to do that at your request.


What can vegetarians or vegans eat at Piccolo Pronto?

Plenty of options! Our traditional pizza crust and gluten free crusts are vegan. We have plenty of vegetarian and vegan sauces to choose from and, of course, none of our vegetable toppings contain any meat, egg or dairy products. If ordering a salad, please be aware that some of our dressings contain dairy.


How long does it take for my order to be ready?

PRONTO! Your customized pizza, pasta, salad, or sandwich will be ready in 3 minutes or less…..No, you’re not dreaming…180 seconds, thats right! Salads are prepared right in front of you. As for the pizzas, pastas, and sandwiches, as soon as you creator pops your beautiful creation in the oven, it will be out by the time you grab your drink and find your table! Best part, we bring out the food right to you! No need to wait around for it.


Are there any nuts in any of your products?

None of our pizzas have ingredients containing peanuts or tree nuts. The only item that has a type of nut is our signature Orange Lentil Salad which contains shaved almonds. Piccolo Pronto may feature dishes that may contain nuts, so please tell us about any allergies you have.


What makes the Piccolo Pronto Food special?

Knowing that a portion of your purchase goes back to local soup kitchens is just…..priceless! So not only will your food taste good but you’ll feel good eating it. The owners of Piccolo Pronto have been in the restaurant business for over 20 years and all items are meticulously chosen and must pass their expectations. Our food sets itself apart from the rest with handmade, homemade, from scratch meals, made from the finest quality all natural whole foods. Everything is made fresh to order. You can choose from our signature dishes or customize your own thing with our endless selections. Where the freshness meets the flame …
that is Piccolo Pronto.


What is “Feed the Knead”?

Glad you asked! A portion of all proceeds “Feed the Knead” and support local food banks through our non-profit organization, Piccolo Family Foundation. When you choose to dine with us, you are supporting the fight to end hunger, build healthier lives and empower the community as a whole. It’s food that tastes good, for people who do good. Enjoy!


Can I fundraise for my own community organization?

We would absolutely love to help! The best way to learn more is to go to our “Feed the Knead”. From there you can submit a request and someone will reply to you soon after you submit your inquiry to confirm timing and details. Any questions please email us at feedtheknead@piccolopronto.com


How can I support Piccolo Pronto’s Feed the Knead mission?

There are many ways to share our mission with your school, community, or organization. From simply posting a photo online using #feedtheknead, sharing our story, or coordinating a fundraising activity. Please contact us at feedtheknead@piccolopronto.com to find out more about opportunities to get involved. You can also follow @piccolopronto on Instagram, Twitter, Facebook or Snapchat to see what we’re up to.


Do we participate in a loyalty rewards programs?

Oh yes! We whole heartedly believe in thanking our loyal patrons. Our rewards program is super easy to use! We just need your name, email and phone number. No need to carry around a card. No need to present anything. Your phone number is your loyalty rewards number! We try to be as simplistic as possible here!. You receive a FREE ENTREE of your choice for every 10th entree purchase.


Is Piccolo Pronto eco-friendly ?

We like to be as green as we possibly can! Our “Feed the Knead” program not only financially supports surrounding communities in “knead” but we are committed to be ecologically responsible to take care of this beautiful earth. All our packaging were specifically chosen to be sustainable and recyclable products.


Are you handicap accessible?

We are unquestionably handicap accessible. Our bathrooms are gender friendly too! Wait until you see our custom made signs ? People get a kick out of it!


Do you have gift cards?

Whats a restaurant without gift cards?! You can purchase them in store or online in our shop ! Don’t keep us a secret! Tell your family, friends, or foodies in life. They will thank you forever!


What kind of catering does Piccolo Pronto provide?

Exceptional catering at affordable prices will make your every event unique and unforgettably yummy!! From company functions, lunch meetings to birthday parties and backyard picnics, from groups of five to five hundred, the Piccolo Pronto team will be glad to cater your next event. Our catering menu features anything on our current menu. Stay tuned for our official catering menu coming this winter! Our catering team will assist when you are mixing and matching foods in determining the number and sizes of recommended platters. We have delivery options as well. To request a quote you can talk to any manager in person, on the phone, or email us at hello@piccolopronto.com


What forms of payment does the Piccolo Pronto accept?

We accept cash or major credit cards, company or personal checks for catering payment. Terms are available for businesses that wish to establish a corporate account.


Who do I contact if I want to work for Piccolo Pronto?

Piccolo Pronto is literally rising (growing and coming to a location near you!). We are always looking for qualified employees interested in joining our team and working in a fun, fast paced environment. If you are interested, please email your resume to hello@piccolopronto.com and fill out an application online. Looking forward to meeting you!


Can I start a franchise, invest or be involved in owning a Piccolo Pronto in any way?

You want to do some goodness in this world too? We hear you loud and clear! To learn more, please visit our franchising page . You can complete an inquiry form there, and we’ll be in touch pronto!

DID WE ANSWER YOUR QUESTION ?

If not, please let us know via the form below, and we will get right back to you.

 

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